DELIVERY

Physical goods may be delivered by Australia Post and/or other reputable courier companies. We will only dispatch goods upon cleared payment. We offer free standard delivery on all orders over $99.00. A signature on delivery is required. Deliveries are processed promptly upon receipt of full payment. Delivery may take between 2 and 14 days, depending on the delivery option. Damaged or lost orders should be resolved with Australia Post or the courier company directly, and we are not responsible for goods that are damaged in transit or not received. Replacement of damaged or lost items is made at the sole discretion of ishga Australia Pty Ltd.

RETURNS

ishga Australia Pty Ltd handles returns and processes refunds in accordance with the Australian Consumer Laws. Should you wish to return your order, please notify us within 14 days of purchase with a valid reason for return. If we are unable to resolve your concerns or further assist you, we will process a refund upon timely receipt of the goods purchased. Unopened goods will be refunded in full. Refunds will be processed promptly and payment made by the same method that you made payment. All refunds are made at the discretion of ishga Australia Pty Ltd.

Shopping for gifts but not sure what to give?

Give the gift of organic skincare with an ishga gift card.

Gift cards are delivered by email and contain instructions to redeem them at checkout.

Our gift cards have no additional processing fees.